Loretta Bigelow
Owner
Sets every price, signs every contract and reads every insurance decision with the customer.
Roofing in Edmond, Oklahoma
After the hail, five steps in plain order
We inspect the roof, photograph what we find and write it down. You decide what happens next, and your insurer decides what it pays. Here is the order we work in, with what Oklahoma law says at each step.
After a storm
Five steps, and what the law says at each one
This is how every storm job runs, from the first photo to the last nail. The lines marked Oklahoma are the rules we work inside.
- 01Step 1
Step 1: Make it safe and photograph it
Take photos of the damage from the ground, keep your receipts and cover only what is leaking. Do not start permanent repairs before your adjuster has seen the roof.
A tarp is a fine temporary repair; a new roof is not
We do not go door to door and we do not ask you to sign anything at the first call
- 02Step 2
Step 2: We inspect and write down what we find
A crew lead walks the ground, goes up or flies a drone, checks the attic and photographs each slope. You get the photos and the written findings whether or not you hire us.
Findings say repair, replace or leave it, and why
Oklahoma: our state registration number is on every estimate and contract
- 03Step 3
Step 3: You decide whether to file
Whether to file, and everything said to your insurer, is yours. We are not public adjusters and we do not negotiate your claim. We write an itemized estimate you can share, and if you ask, we meet your adjuster at the house.
The deductible is yours to pay
Oklahoma: roofers may not advertise or promise to waive, absorb or rebate it, and we never will
- 04Step 4
Step 4: Your insurer decides, then you do
Your insurer sends an adjuster and then a written decision. We read it with you, and we price the roof you choose, a standard shingle or a Class 4, side by side.
Oklahoma: if your insurer denies the claim in writing, you have 72 hours to cancel a roofing contract signed for that claim
The notice is printed on the contract in 12-point bold, with a form you can tear off
- 05Step 5
Step 5: We build it, then we walk it with you
We pull the permit, order the shingle, tear off only what we can dry in that day, and sweep the yard with a magnet. At the end you get a walkthrough, photos and your warranty papers.
Workmanship and shingle warranty terms are on the contract before you sign
Final photos go in your file
Class 4 impact rating
What a Class 4 shingle does, and what it doesn't
Class 4 is a product rating, not a contractor credential. Some insurers discount a Class 4 roof; each company decides. We never quote a percentage.
| Standard shingle | Class 4 impact-rated shingle | |
|---|---|---|
| The rating | Standard shingleOften unrated, or a lower class | Class 4 impact-rated shinglePassed UL 2218 Class 4, the top rating: a 2-inch steel ball dropped 20 feet, twice on the same spot |
| Premium discount | Standard shingleNo impact-rating discount to ask for | Class 4 impact-rated shingleSome insurers offer one. Each company decides whether and how much; your agent knows yours |
| In hail | Standard shingleMore likely to bruise or crack in the same storm | Class 4 impact-rated shingleBuilt to take a hit; a big enough stone can still bruise it |
| Shingle warranty | Standard shingleSame: read the terms | Class 4 impact-rated shingleRead the terms: many shingle warranties do not cover hail damage |
| Cost | Standard shingleLess up front | Class 4 impact-rated shingleMore up front; we write both options with the difference itemized |
What we do
Four kinds of roof work
Each page says when you need it, what goes on the roof and how the job runs.
Roofs from above, close up and tied off
Overhead stills, details and crew work, in the way we photograph a roof for an inspection file.
Showing 6 of 6
Sample photos.
The family
Who you will meet
Loretta owns the firm. Her children and a crew lead who has worked beside them run the rest. All four answer the phone.
Vance Bigelow
Lead inspector and drone pilot
Does the roof inspections, writes the findings and meets adjusters when a customer asks.
Shawna Bigelow
Office and warranty papers
Schedules the crews, files the permits and keeps each customer's photo file.
Miguel Rendon
Crew lead
Runs the tear-off and install and does the walkthrough with the homeowner.
Where we work
Edmond, north Oklahoma City and the towns around them
The office is at 1217 East 2nd Street, Edmond. A crew lead comes to every inspection.
Oklahoma County
- Edmond
- Oklahoma City
- Nichols Hills
- The Village
- Bethany
- Warr Acres
- Arcadia
- Luther
Logan County
- Guthrie
- Langston
Canadian County
- Yukon
- Mustang
We don't roof in Tulsa, Lawton or the Panhandle, and we say so on the first call.
ZIP codes: 73003, 73012, 73013, 73025, 73034, 73120, 73132, 73008, 73044, 73064, 73127
What homeowners wrote
“Vance flew the drone, then showed me every photo on his phone. He said the estimate was mine to share with my insurer, not something he would argue for me.”
Yolanda G.Edmond homeowner
“The Class 4 shingle was on the estimate right next to the standard one with the difference spelled out. They told me to ask my agent about a discount instead of promising one.”
Bryce W.Guthrie homeowner
“They tarped the leak and told me to wait for my adjuster before deciding anything. Nobody pushed me to sign.”
Galina K.Luther homeowner
Sample reviews.
Questions after a hailstorm
What should I do right after a hailstorm?
Photograph the damage from the ground, keep your receipts, make only temporary repairs such as a tarp over a leak, and tell your insurer. Call us for an inspection when you are ready, and we can be at the house when your adjuster comes if you ask.
How do I know if my roof has hail damage?
Bruised or cracked shingles, granule loss in round patches, and dents in vents, gutters and flashing. Some of it can't be seen from the ground, so we look at the roof and take photos of what we find and where.
Will my insurance pay for my roof?
For sudden damage from hail or wind, subject to your policy; not for wear, age or poor upkeep. A replacement-cost policy and an actual-cash-value policy pay differently, and the deductible stays with you. Your insurer decides, and your agent can explain your policy.
Can a roofer cover my deductible?
No. The deductible is yours to pay, and Oklahoma law bars roofers from offering to waive, absorb or rebate it. A roofer who offers is putting your contract at risk.
What are Class 4 shingles, and will they lower my premium?
Class 4 is the top impact rating, UL 2218, a test with a steel ball dropped from a height. Some insurers discount a policy for a Class 4 roof and each company decides whether and by how much. Ask your agent before you choose, and we will give you the product's rating papers to send.
What about roofers who knock on my door after a storm?
Take their name and their Oklahoma registration number and look the number up with the state before you sign anything. Do not sign over your insurance rights, and do not agree to anything the same day. We don't go door to door.
Request an inspection
Tell us about the roof
If you sign at home, you may have 3 business days to cancel. If you sign for an insurance claim and your insurer denies it in writing, Oklahoma gives you 72 hours.
Phone(405) 555-0100
Text(405) 555-0101
Hours
- Monday – FridayToday
- 7 a.m. – 5 p.m.
- SaturdayToday
- 8 a.m. – noon
- SundayToday
- Closed